Can’t stand a difficult colleague? Tips to work together | The Advisory Board Daily Briefing

In a post for the Harvard Business Review, Tomas Chamorro-Premuzic, a professor of business psychology at University College London and Columbia University, offers tips on how to work constructively with individuals who have low emotional intelligence (EQ).

Chamorro-Premuzic notes that people with low emotional intelligence tend to lack self-awareness and also be grumpier, more negative, and more impulsive than average. But, he says, “Although lower EQ people are generally less rewarding to deal with … there will be many circumstances” that require interaction with such individuals in the workplace.

To better manage those relationships, Chamorro-Premuzic offers four evidence-based tips for keeping your cool:

1. Respond with kindness: “Just because someone is unpleasant doesn’t mean you have to respond with unpleasantness or ostracize them,” argues Chamorro-Premuzic. Instead, he recommends that you act as a “stabilizing and calming agent” for that person by making an effort to act politely and positively around him or her.

Having a lower EQ can be “psychologically taxing” for low EQ individuals themselves, the professor adds, which means they can see people who react negatively toward them as a “source of stress.” To overcome that challenge, Chamoro-Premuzic recommends trying to “make their lives seem a little simpler, safer, and happier, or at least less anxious.” [read more]

Source: Can’t stand a difficult colleague? Tips to work together | The Advisory Board Daily Briefing

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